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Pre-orders

It is considered a pre-order when you reserve an item that has not yet been released to the market. Due to popularity, limited edition of certain items, they are subject to being rapidly depleted, hence the need to have the opportunity to pre-order certain items, thus ensuring its unique copy.

The items assigned to Pre-Orders are subject to a deposit of 20% of the product value (at least 15€) when ordering (shipping costs do not apply). This deposit is considered as a purchase agreement and refund will not occur (except in the examples below). Once the articles they are in stock, Toyart indicates the user to pay the remainder of the order (80% plus delivery if applicable).

Availability dates of the articles are provided by the own brands of items. In case of delays on the dates presented, Toyart cannot be liable. This occasional occurrence does not affect the pre-order, the user undertakes to purchase the item regardless of the delivery delay.

However the products are liable to be canceled by the manufacturer or unavailability in our distributors, in this case the deposit will be returned in full to the user.

We appreciate your contact for any clarification on this matter before making your request.