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This privacy policy applies to all personal data collected through the website


Privacy Policy

Toyart recognizes the importance of protecting the personal data of its customers and all those who visit, and for that reason has developed a behavioral security standard that complies with all the requirements of the General Regulation of Data Protection.

Please check below for steps taken to ensure your privacy.


What is personal data and what categories of data do we treat at Toyart?


The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information that can identify a person.

Examples of categories of personal data handled by Toyart:

Identification and contact details: Name, identification document number, tax identification number (NIF), age, date of birth, telephone contact, email, address, payment data, electronic identifiers (digital login credentials), etc.

Relationship to Toyart: History of products and services you searched for, purchased or subscribed to.

Profile: Tastes, interests and preferences in their relationship with Toyart.


Who is responsible for the processing of your personal data?

The entity responsible for processing your personal data is Sérgio Oliveira [ENI], also known as Toyart.


In what situations do we treat your personal data?

We only process your personal data with your consent, when you make a purchase, when you contract a service or when you use our site. This treatment can be done orally, in writing or through our website.  

For what purposes do we treat your personal data?

At Toyart we guarantee that your personal data are processed only for the purposes communicated to you and are not used for any other purpose. Thus, we treat your personal data in order to guarantee the quality of the service we provide you and to be able to respond better to your needs.

Here are some examples of purposes for which we may use your data (non-exhaustive list):

Direct Marketing: To inform you of news, opportunities and promotions that may interest you.

Customer Management: To send you your purchases online at home or to inform you when your order is ready to be delivered.  


On what basis do we treat your personal data?

These are the occasions that allow us to process your personal data:

Your express consent: either in writing or orally, for example, for direct marketing purposes, to receive emails or SMS messages from Toyart.

The fulfillment of a legal obligation

Toyart's legitimate interest: for example, for the purpose of improving the quality of the service provided Toyart undertakes to treat your personal data in a manner that guarantees the confidentiality, security and protection of such data against its unauthorized or unlawful processing and against its loss, destruction or damage.  


How long do we keep your personal information?

Toyart retains your personal data only for the period of time strictly necessary to perform the purpose for which you collected them or, as the case may be, until you exercise your right of opposition or erasure right. After this period of conservation, Toyart deletes your personal data.


To whom do we transmit your personal data?

Where necessary, Toyart may transmit its personal data to third parties - Toyart's partner companies, for example, to carriers of goods - solely and exclusively for the purpose of performing a service which it has contracted, such as the delivery of a product to the home. Your personal data may also be communicated, in compliance with the law, to entities of the State, such as the Tax Authority.  


What are your personal data protection rights and how can you exercise them?

Right of access to information: You can obtain confirmation of your personal data processed by Toyart, as well as the respective information about the purposes of the treatment or the periods of retention of this data.

Right of rectification: You can ask to change your personal data that are incorrect or incomplete.

Right of erasure: You can request the erasure of your personal data, as long as there are no legal requirements for its conservation.

Right to portability: You can receive the personal data you have provided to us in a structured form in digital read-only format.

Right of opposition: You can oppose or withdraw the consent that you previously gave to the processing of your personal data.

Right to limitation of treatment: You may ask not to be subject to any decision made solely on the basis of automatic processing. These decisions relate to Toyart's definition of consumer profiles, based on their tastes, interests and preferences, search and purchase history, etc., in particular to provide quality service and tailor marketing communications.